About Kroger

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At the Kroger family of companies, we are dedicated to Our Purpose: to Feed the Human Spirit™. We serve 11 million customers a day through a seamless digital shopping experience and our retail food stores, serving America through food inspiration and uplift. Through Kroger’s Zero Hunger | Zero Waste plan, we focus on ending hunger to end hunger in our communities and eliminate waste across our company by 2025.

Customers love Our Brands, available in stores and online, including the popular Kroger®, Private Selection®, Simple Truth®, Simple Truth Organic®, HemisFares®, Heritage Farm®, Comforts for Baby®, Big K®, Luvsome® and Pet Pride® items. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items.

Kroger maintains a global supplier base, with thousands of domestic and international suppliers of raw materials, ingredients and items for Our Brands, as well as national brand suppliers of other products we carry on our shelves for customers. We actively manage environmental, social and governance (ESG) topics of importance as part of our commitment to sustainability, protecting human rights, responsible sourcing and more.

Living Our Purpose
Living Our Purpose

At Kroger, Our Purpose is to Feed the Human Spirit every day.

Zero Hunger | Zero Waste
Zero Hunger | Zero Waste

Kroger has a rich history of serving our customers and communities.

Year in Review
Year in Review

See how much we accomplished together in 2018.

Values, Policies & Principles

At Kroger, we believe our world is hungry for uplift. It’s a universal need, as powerful as our need for food or fuel. That’s why, with caring as our currency, we feed the human spirit.

We care about our associates, customers and communities, and the rights of those with whom we work and rely on to operate our business. Our Purpose & Promise framework, Our Values, Our Leadership Model and business policies guide our actions in everything we do.

Kroger uses multiple policies and commitments to help ensure our associates and customers are safe and treated fairly, and to help protect human health and the environment. These include The Kroger Co. Policy on Business Ethics (for associates) and Kroger’s Vendor Code of Conduct (for suppliers) as noted above.

Governance

Kroger’s Board of Directors is the company’s highest governing body. The Board includes the following committees: Audit Committee, Compensation and Talent Development Committee, Corporate Governance Committee, Financial Policy Committee, and Public Responsibilities Committee.

The two committees with the most direct oversight of ESG topics are the Audit Committee, which oversees compliance with legal, financial and regulatory requirements, and the Public Responsibilities Committee, which oversees our responsibilities as a corporate citizen and efforts to engage stakeholders and manage issues that affect our business. We discuss the Board’s function, including their oversight of enterprise risk, in our 2019 Proxy Statement.

Stakeholder Engagement

As one of the world’s largest retailers, the Kroger family of companies has a large and diverse group of stakeholders. We define stakeholders as those groups and individuals that affect our ability to successfully run our business, and who may be affected by our business operations. We proactively manage a wide variety of stakeholder relationships to foster open dialogue and capture feedback.

We also captured the perspective of all key stakeholder groups in a detailed materiality assessment in 2018. Learn More.

Our key stakeholders include:

  • Associates: We connect with associates throughout the year to share information, listen to feedback and deliver on our Restock Kroger plan.
  • Trade Unions: We communicate on a regular basis with our local unions and the international unions that represent many of our associates.
  • Customers: We offer our valued customers many ways to engage with Kroger and share their ideas, feedback, opinions and concerns on an ongoing basis.
  • Communities: We foster close relationships with the neighborhoods in which we live and work as a trusted community partner.
  • Shareholders: Kroger’s leaders, our Investor Relations team and other subject matter experts engage with shareholders throughout the year to discuss important topics related to the business.
  • Suppliers and Manufacturing Partners: Engaging with our suppliers is a critical element of our commitment to responsible sourcing and supplier accountability.
  • Local Officials and Elected Leaders: We engage national and local elected leaders on issues that affect our business throughout the year.
  • Government Agencies and Policy Institutes: We engage government officials and policymakers at the national and local level across the country to increase awareness of Kroger’s operations and commitment as a responsible grocery retailer.
  • Industry and Trade Associations: Kroger is a member of several industry and trade associations that serve the grocery retail, manufacturing and logistics businesses, and that support advances in sustainability and responsible sourcing.
  • Non-Governmental Organizations (NGOs): Kroger engages in long-standing partnerships with many NGOs – including Feeding America, World Wildlife Fund and others – to share the vision for Kroger’s Zero Hunger | Zero Waste social impact plan and track our performance.

Please refer to the results of our Materiality Assessment for additional details on our stakeholder engagement process.