Our Customers &
Communities

We put our customers and communities at the center of everything we do. Because we care, we continually improve the shopping experience and more, making our communities better places to live and work.

Being a trusted partner in our communities is a top priority. We believe in the value and personal connection of brick-and-mortar stores – and in giving our customers a broad array of seamless shopping choices. Through our Restock Kroger plan, we continue to redefine the grocery shopping experience.

Today, about 75% of our customers – 45 million shoppers – have pickup and/or delivery available from Kroger. And that number continues to grow. Our goal is for every customer to have access to our convenient services. We offer customers nearly 1,100 pickup locations and more than 1,200 delivery locations across the country.

We also have a positive impact on the communities in which we operate. This includes $181 million in giving to end hunger, including food donated through our Zero Hunger | Zero Waste Food Rescue program and funds directed to national partner Feeding America and other organizations.

We focus on several key areas as part of our focus on our customers and communities: Customer Satisfaction & Digital Innovation, Health & Nutrition, Food Access, and Community Engagement.

Closely connected is Kroger’s Zero Hunger | Zero Waste social impact plan, our commitment to end hunger in our communities and eliminate waste across our company by 2025.

CUSTOMER
SATISFACTION
& DIGITAL
INNOVATION
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Kroger is uniquely positioned to be the partner our customers turn to for their meals today and tomorrow because we know food, and we know our customers better than anyone.
HEALTH &
NUTRITION
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We offer and promote a wide range of healthy food choices as well as pharmacy, retail health and dietitian services that advance good health and nutrition.
FOOD ACCESS Learn More
As part of Kroger’s Zero Hunger | Zero Waste plan, we are increasing the availability of affordable and nutritious food in our communities.
COMMUNITY ENGAGEMENT Learn More
We are committed to being a good neighbor and trusted partner in the communities where we live and work through charitable giving, service and outreach.
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KROGER FAMILY OF COMPANIES