Associate Health and Safety
Protecting the health and safety of associates across our family of companies is a top priority. In fact, Safety is one of our Values.
We believe our industry-leading safety results make our stores, manufacturing plants and facilities among the safest places to work in America. Safety is a core value at Kroger. Keeping our 449,000 associates safe is an important part of our commitment to them. Our ultimate safety goal is zero accidents.
We focus on providing proper safety training and equipment, safe working conditions and access to resources to maintain and improve associates’ well-being.
In our retail operations, our Safety initiative is called STAR – Stores Targeting Accident Reduction – Safety 360. Our store STAR teams plan special events to bring increased attention to the importance of health and safety in our business. In Manufacturing and Logistics, we use a behavioral safety observation process.
Kroger tracks and monitors health and safety metrics and data for all business operations – retail operations, logistics and manufacturing – centrally to allow for an enterprise-wide view of issues, trends and opportunities. We track associate injury metrics like total injuries, OSHA injury rates, and lost time injuries, as well as customer injury metrics like slip-and-fall injuries.
In 2017, the injury rate for all locations combined - retail stores, manufacturing plants, distribution centers and offices - was 3.46 per 100 FTEs, down slightly from the previous year. Our steady reduction in accidents over time is due to increased efforts to promote safety with our new associates and a continuous focus on preventing workplace injuries.